FAQ

  • Where are you located and where do you deliver to?

    Sugar and Bite is located in Long Beach, CA. We offer pick up options here in Long Beach and delivery services in the LA and surrounding areas.

  • What makes your creations special?

    Every one of my bakes is an original piece. You will not find any identical, mass produced desserts here, but instead something hand-crafted with time and love, made specifically for you.

    We believe baking can very much be an art form, and that every bite should look as stunning as it tastes. We embrace this belief by spending a great deal of time and effort applying our style of original designs to everything we create.

  • How quickly can my order be fulfilled?

    Since all of our bakes are uniquely hand-crafted and made to order, a minimum of 24-48 hours is needed to fulfill each order. Depending on the nature of the order and our current order volume, this may increase to a longer turn over period.

    I always suggest ordering with as far advance as possible!

  • how do i place an order?

    Simply click on the Order Page to fill out the Order Request Form. After your form is submitted, we will be in contact with a specific quote, as well as the final step to finalize your order.

  • How do I pay for the order?

    Once we we receive your order request we will be in touch with a quote and further instructions. To finalize the order we will require a 50% deposit which you will be able to send via Venmo, Paypal, or Zelle. The remaining deposit will be due upon delivery or pick up and can be made in any of the previously mentioned forms, as well as cash or credit card.

  • Do you do custom flavors?

    Yes! Although we have a set list of flavors, we do accept custom flavor requests (some restrictions may apply).

  • Do you require a deposit?

    Yes. We require a 50% deposit to confirm the order. The remaining balance will be due upon delivery or pick up. Deposits are non-refundable, though exceptions can be made for orders cancelled within a week’s notice.

  • Do you offer delivery?

    Yes! We offer both pickup and delivery service options throughout the Los Angeles area (Including Long Beach & surrounding areas)!

    Delivery fees are based on location .

  • How much is delivery?

    Delivery fees are based on location. Another factor is level of difficulty for the delivery—for instance larger orders or tiered cakes which take much more care and time transporting. Please fill out the Order Form to get a specific quote!

  • What is your policy for changing order details?

    Since Sugar and Bite is not a mass-producing operation we are typically unable to accept changes to the original agreed upon order or pick up/delivery time. This may not apply to your request so please always message us if something arises.

  • Do you do wedding cake tastings?

    Yes! We offer both tasting boxes as well as in-person tastings and consultations. Please contact us for more information.

  • Do you cater?

    We can definitely fulfill and deliver large orders for events, however, we do not provide traditional catering setup such as tables, or extensive display dishes, etc.

    Please message us with specific requests for more info!